Refund policy

At SAMPLE CARS, we strive to provide efficient and reliable service to ensure customer satisfaction. Please review our return and exchange policy carefully before placing an order on our online store:

All orders placed on our website are made-to-order and personalized. This means that once we receive an order, it is produced exclusively for the customer. Because each product is custom-made, we do not offer returns or exchanges.

If a customer does not collect their package, the shipping address is incorrect, or delivery was not possible because no one was available at the delivery address, the customer will be responsible for any additional shipping costs if they wish to have the order resent.

We do not offer refunds under any circumstances.

If you have any further questions about our return and exchange policy, feel free to contact us through our customer support service. We appreciate your trust in SAMPLE CARS and hope you enjoy your shopping experience with us.